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Home > Terms and Conditions
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Conditions listed on this web site will supersede any terms and/or conditions you include with any purchase order, regardless of whether Tubezone.net Inc or Tubezone Limited. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
Acceptable use
You must not use our website in any way that
causes, or may cause, damage to the website or impairment of the
availability or accessibility of the website; or in any way which is
unlawful, illegal, fraudulent or harmful, or in connection with any
unlawful, illegal, fraudulent or harmful purpose or activity.
You
must not use our website to copy, store, host, transmit, send, use,
publish or distribute any material which consists of (or is linked to)
any spyware, computer virus, Trojan horse, worm, keystroke logger,
rootkit or other malicious computer software. You must not
conduct any systematic or automated data collection activities
(including without limitation scraping, data mining, data extraction and
data harvesting) on or in relation to our website without our express
written consent. You must not use our website to transmit or send
unsolicited commercial communications. You must not use our website for
any purposes related to marketing without our express written consent.
Restricted access
Access to certain areas of our
website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our
discretion. If we provide you with a user ID and password to
enable you to access restricted areas of our website or other content or
services, you must ensure that that user ID and password is kept
confidential. We may disable your user ID and password in our
sole discretion without notice or explanation.
User generated content
In these terms and conditions,
“your user content” means material (including without limitation text,
images, audio material, video material and audio-visual material) that
you submit to our website, for whatever purpose.
You grant to us a
worldwide, irrevocable, non-exclusive, royalty-free licence to use,
reproduce, adapt, publish, translate and distribute your user content in
any existing or future media. You also grant to us the right to
sub-licence these rights, and the right to bring an action for
infringement of these rights.
Your user content must not be
illegal or unlawful, must not infringe any third party's legal rights,
and must not be capable of giving rise to legal action whether against
you or us or a third party (in each case under any applicable law).
You
must not submit any user content to the website that is or has ever
been the subject of any threatened or actual legal proceedings or other
similar complaint.
We reserve the right to edit or remove any
material submitted to our website, or stored on our servers, or hosted
or published upon our website.
Limited warranties
Whilst
we endeavour to ensure that the information on this website [(excluding
user content)] is correct, we do not warrant its completeness or
accuracy; nor do we commit to ensuring that the website remains
available or that the material on the website is kept up-to-date.
To
the maximum extent permitted by applicable law we exclude all
representations, warranties and conditions relating to this website and
the use of this website (including, without limitation, any warranties
implied by law of satisfactory quality, fitness for purpose and/or the
use of reasonable care and skill).
Limitations of liability
Nothing
in these terms and conditions (or elsewhere on our website) will
exclude or limit our liability for fraud, for death or personal injury
caused by our negligence, or for any other liability which cannot be
excluded or limited under applicable law. Subject to this, our
liability to you in relation to the use of our website or under or in
connection with these terms and conditions, whether in contract, tort
(including negligence) or otherwise, will be limited as follows:
(a)
to the extent that the website and the information and services on the
website are provided free-of-charge, we will not be liable for any loss
or damage of any nature; (b) we will not be liable for any
consequential, indirect or special loss or damage; (c) we will not be
liable for any loss of profit, income, revenue, anticipated savings,
contracts, business, goodwill, reputation, data, or information; (d)
we will not be liable for any loss or damage arising out of any event or
events beyond our reasonable control;
Indemnity
You
hereby indemnify us and undertake to keep us indemnified against any
losses, damages, costs, liabilities and expenses (including without
limitation legal expenses and any amounts paid by us to a third party in
settlement of a claim or dispute on the advice of our legal advisers)
incurred or suffered by us arising out of any breach by you of any
provision of these terms and conditions, or arising out of any claim
that you have breached any provision of these terms and conditions.
(9)
Breaches of these terms and conditions
Without prejudice to our
other rights under these terms and conditions, if you breach these terms
and conditions in any way, we may take such action as we deem
appropriate to deal with the breach, including suspending your access to
the website, prohibiting you from accessing the website, blocking
computers using your IP address from accessing the website, contacting
your internet service provider to request that they block your access to
the website and/or bringing court proceedings against you.
Variation
We may revise these terms and conditions from
time-to-time. Revised terms and conditions will apply to the use of our
website from the date of the publication of the revised terms and
conditions on our website. Please check this page regularly to ensure
you are familiar with the current version.
Assignment
We
may transfer, sub-contract or otherwise deal with our rights and/or
obligations under these terms and conditions without notifying you or
obtaining your consent. You may not transfer, sub-contract or
otherwise deal with your rights and/or obligations under these terms and
conditions.
Severability
If a provision of these
terms and conditions is determined by any court or other competent
authority to be unlawful and/or unenforceable, the other provisions will
continue in effect. If any unlawful and/or unenforceable provision
would be lawful or enforceable if part of it were deleted, that part
will be deemed to be deleted, and the rest of the provision will
continue in effect.
Exclusion of third party rights
These
terms and conditions are for the benefit of you and us, and are not
intended to benefit any third party or be enforceable by any third
party. The exercise of our and your rights in relation to these terms
and conditions is not subject to the consent of any third party.
Entire agreement These terms and conditions, together with our
privacy policy, constitute the entire agreement between you and us in
relation to your use of our website, and supersede all previous
agreements in respect of your use of this website.
Law and
jurisdiction
These terms and conditions will be governed by and
construed in accordance with English and/or US and/or Illinois law as
jurisdiction applies, and any disputes relating to these terms and
conditions will be subject to the non-exclusive jurisdiction of the
courts of England, Wales, the United States or the State of Illinois .
Credits: Thanks to website-law.co.uk
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| Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2010, Tubezone.net Inc and Tubezone Limited, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Please note that the HOKY logo and all images are copyright and property of Hoky Holdings, LLC in the United States and are used on this site under Fair Use provisions of US copyright law. We are not associated with Hoky Holdings LLC in any way except as a distributor of their products. You can find Hoky's company information and contacts on their web site, hoky.com .
This site is intended for sales to the United Kingdom, Republic of Ireland, the European Union and other areas outside of North America. US and Canadian customers can buy HOKY sweepers at discount prices at http://stores.ebay.com/The-Tube-Zone
(1) Introduction
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full.2 If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
(2) Licence to use website
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. (Exception: all images and logos are property of Hoky Holdings, LLC) Subject to the licence below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not, without express written authorization: (a) republish material from this website (including republication on another website); (b) sell, rent or sub-license material from the website; (c) show any material from the website in public; (d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; (e) edit or otherwise modify any material on the website (f) redistribute material from this website [except for content specifically and expressly made available for redistribution [(such as our newsletter)].]
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We accept the following credit cards and payment methods: Visa, MasterCard, Discover, and PayPal. Direct bank payments and "e-cheques" may be made via PayPal. There is no surcharge for using your credit card or PayPal to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
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| This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site. |
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We DO NOT and can not accept any type of paper payments including money orders, bank cheques, personal cheques, and company cheques. This is due to the lengthy amount of time required to do fraud prevention procedures and verify the validity of paper payments internationally. We're sure that your cheque is good, but it takes too long to convince the bank. There's a few people out there passing around bad cheques and money orders, too!
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For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.
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| Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Tubezone.net Inc reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. |
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We normally keep extensive stocks of the items listed on this site. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. |
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All sales on hoky.co.uk are made from the USA by:
Tubezone.net Inc, 120 East Riverside Blvd, Loves Park, Illinois, 61111 USA
You can ring us at 020-7096-1306 (local call in London)
Our Simple Privacy Policy
First thing, let us emphasize that WE HATE SPAM. We don't like getting it and we don't send it. The only communication you will get from us due to placing an order here will be in regards to your order. (If you want to have a beer with us or hang out with us on Facebook or something, you might hear about that too, especially if you embarrass yourself, but that's got nothing to do with ordering a sweeper)
We do not receive or retain any of your payment details (PayPal or your payment gateway may do that) - we do keep your shipping and contact details as required by the State of Illinois as verification that we don't have to collect Illinois state sales taxes from you. We do not share any details with third parties except for delivery information to delivery couriers or post office (so they've got enough info to find where to deliver your sweeper) and to US based government tax authorities as required by law - usually the tax folks aren't interested or don't care, and they haven't any jurisdiction to collect taxes from parties outside the US (such as yourself).
Now, the standard legal boilerplate - please note that your rights under US and Illinois law are similar BUT NOT EXACTLY the same as those in the UK.
Privacy Policy
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type, referral source, length of visit and number of page views) (b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services. (c) information that you provide to us for the purpose of registering with us. (d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters. (e) any other information that you choose to send to us
(2) We Use Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use both “session” cookies and “persistent” cookies on this website. We use session cookies to: keep track of you and the items in your shopping cart whilst you navigate the website. We use persistent cookies enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until you delete them, or until they reach a specified expiry date.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one. (the shopping cart won't work)
(3) Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) administer the website (b) enable your use of the services available on the website (c) send to you goods purchased via the website (d) send statements and invoices to you, and collect payments from you (e) send you general (non-marketing) commercial communications (f) send you email notifications which you have specifically requested (g) deal with enquiries and complaints made by or about you relating to the website
(4) OTHER USES
All our website financial transactions are handled through our payment services providers, Paypal and Google Payment Services Ltd.. You should only provide your personal information to Paypal or Google after reviewing their privacy policies (available at www.paypal.co.uk and www.google.co.uk). We will share information with Paypal or Google only to the extent necessary for the purposes of processing payments you make via our website.
We may disclose information about you to our employees, officers, or delivery agents insofar as reasonably necessary for the purposes set out in this privacy policy.
In addition, we may disclose information about you to the extent that we are required to do so by law;
Except as provided in this privacy policy, we will not provide your information to third parties.
(5) International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
Information which you provide may be transferred to countries [including the United States], which do not have data protection laws that are the same as those in force in the European Economic Areas (EEA) and the United Kingdom.
You expressly agree to such transfers of personal information.
(6) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic purchase transactions you make to or receive from us will be encrypted using SSL technology.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
(7) Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
(8) Your rights
You may instruct us to provide you with any personal information we hold about you.
By default we do not process your personal data for marketing purposes by email at any time. You may request that we do so.
(9) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(11) Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to sales@hoky.co.uk or by post to Tubezone.net Inc , 120 East Riverside Blvd, Loves Park, IL 61111, USA
(12) Data controller
The data controller responsible for our website is 3dcart.com
Credits: Many thanks to: http://www.website-law.co.uk
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Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Tubezone.net Inc is not responsible for the actions of third parties.
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Under UK Distance Selling Regulations, you can cancel an order or return
unopened items for credit within 7 days of receipt. If a return is necessary we
will give you a UK address to post the item to. We do not pay return
postage, sorry. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will be accepted for return for 7 days from the date of delivery.
HOKY products are covered under a 1 year warranty on defects of materials by the factory. In the unlikely event that something would need to be repaired under
warranty, we will normally send a replacement part rather than ask for the
machine to be returned. |
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Shipping Time - Please allow 3 to 5 business days (not including Saturday, Sunday or US bank holidays) for dispatch and 1 to 4 weeks after dispatch for postal delivery for shipments to the UK, Ireland and countries of the European Union. Typical delivery times are 7 to 14 days after posting but can vary due to weather and transport conditions and delays in mail handling (eg: strikes and transport breakdowns) and customs clearance in the receiving country.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this web site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. |
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We do NOT charge any tax on the items sold on this site, and this site is not intended for selling these items in the State of Illinois where sales taxes would be applicable. North American (US, Canada, Mexico) customers may purchase these items through our Ebay shop, http://stores.ebay.com/The-Tube-Zone or by telephone us at our US number, 773-783-6145. Customers purchasing through this site are responsible for paying any and all taxes they may be liable for in the country where they receive the merchandise - no refunds for VAT or duty paid will be made by us. Generally, items sold on this web site are valued below the threshold of the value level where VAT or duty would be collected, but we can not guarantee that customs authorities will not levy taxes on these items.
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| In the event a product is listed at an incorrect price or with an incorrect description due to typographical error or error in pricing or product information received from our suppliers, Tubezone.net Inc reserves the right to refuse or cancel any orders placed for product listed with the incorrect price or incorrect description. Tubezone.net Inc reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Tubezone.net Inc will issue a credit to your credit card account in the amount of the incorrect price |
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